19 Companies With Remote Customer Service Jobs From Home

These include providing care, operating machinery, using lab equipment, and processing customer transactions in stores. In contrast, activities such as information gathering and processing, communicating with others, teaching and counseling, and coding data can theoretically be done remotely. The company that offers the best work/life balance in our study is Bit Zesty, the London-based digital service design and development agency. Our researchers crunched the numbers using job ads and company profiles on Indeed. We took salary data from Payscale and verified our findings against Glassdoor’s Best Places to Work in the UK and Top Employers Institute awards. And we calculated ratings across eight categories to identify the top 25 UK and international businesses looking for remote UK talent.

Companies with a remote form of work

Next, there’s a project review to work on with the Plus team. If your application looks interesting, you’ll have a short screening call. Next, there’d be three to five interviews with your future colleagues. The third step is an assignment—which can be async or a live project, depending on the role. They have a Q&A application you have to fill out to get to the next stage.

UK Remote And Hybrid Working Statistics

And, if you’ve got a knack for communication and problem-solving, that remote job might just fall under customer service. By now, many of us are aware of the myriad benefits of remote work. Higher productivity, greater work-life balance, scheduling flexibility, and cost savings are all evident at companies that offer remote work. It connects local officials with constituents and helps with managing the day to day of local governance. Indigov is a fully remote company and its employees can perform their jobs from anywhere in the United States on a schedule that works for them. These employees enjoy the freedom of working from home while also deciding where home is regardless of where their employer’s physical offices are located.

Companies with a remote form of work

As a digital workspace for visual collaboration, remote teams are able to whiteboard, run brainstorming sessions, and so much more. As a powerful tool for remote teams, it’s only natural that they’re a globally distributed remote team as well. Prior to COVID-19, Twilio’s 3,000 employees were distributed across 25 offices globally, alongside 10% of their employees working remotely pre-pandemic. DataDog is a globally distributed company with offices in Dublin, Paris, New York City, and Boston. But, they’re on this list, so of course they also have several remote opportunities as well.

PinkCallers Remote Customer Service Rep

SafetyWing has over 100 employees spread across 60 countries. Job benefits include a minimum of four weeks paid time off, global health insurance, and $2,500/year of personal developmental budget. Sporty Group is a consumer internet and technology business. Their sites consistently stay on Alexa’s list of top what companies are going remote permanently websites for the countries they operate in. Job benefits include 28 paid vacation days, quarterly bonuses, and an education allowance. Many of their roles require you to work remotely from certain locations (like India Remote or Europe Remote), but they have tons of openings for globally remote roles too.

Since the pandemic, her team of 16 employees has been working fully remotely, and now travel twice a year for company-wide meetings. If you’re interested in getting an online customer service job, be sure to highlight your customer service skills, excellent written and verbal communication, and your comfort learning new technology. It’s also important to have a quiet place to work, like a dedicated home office. But our focus today is on those companies that let their customer service agents work from home.

New York Life Insurance Company

Long gone are the days that require call center agents to work in just that — a call center. While call centers are still widely in use, it’s relatively easy to handle the same tasks from the comfort of your home. As long as you have a call center headset, you can perform all of your household responsibilities (or travel the world) while still guiding customers through their problems over the phone. Given it’s Europe’s biggest economy, it’s hardly surprising that Germany notably offered high economic security for remote workers (6th). However, it was marked down generally in the digital and physical infrastructure category (22nd).

  • Contra is a freelance marketplace to help connect hiring managers with independent contractors.
  • Higher productivity, greater work-life balance, scheduling flexibility, and cost savings are all evident at companies that offer remote work.
  • For some positions, there might be an aptitude test along with the application.
  • “It includes networking opportunities, where we encourage team members to meet in a collaborative space, introduce themselves and build their working relationships.”
  • FlexJobs has issued a new report with the 30 best companies for …
  • A survey of 248 US chief operating officers found that one-third plan to reduce office space in the coming years as leases expire.

And don’t worry — a remote-work happy hour doesn’t require alcohol! Alternatively, you can send employees gift cards to order dinner or snacks to recreate the same atmosphere as an in-person happy hour. Lincoln Financial Group offers financial products that help customers achieve retirement income security. The company offers annuities, life insurance, and long-term care protection. UnitedHealth Group is a company in the healthcare industry.